Reference

aifa66 Terms & Conditions: What You Agree To

The aifa66 Terms & Conditions set out what you can expect from us and what we ask of you when you open an account, make a deposit via…

Account Access RightsPayment Terms: DANA, OVO, GoPay, QRISData Handling & CookiesFair Use PolicyContact & Dispute Path
aifa66 aifa66 Terms & Conditions: What You Agree To
TERMS SUPPORT PATHS

Reach Us About These Terms

If any clause in these Terms is unclear, or if a payment receipt via DANA or OVO does not match what our Terms describe, our support team can walk you through the relevant section. Indonesian speakers in Jakarta and beyond can reach us any day of the week through the channels below.

Team online

Live Chat

Available around the clock directly from your account dashboard — the fastest route when a payment status or account-access clause needs clarification on the spot.

Email Support

Send a detailed query to our support address and receive a written reply referencing the specific clause. Useful when you need a record of the explanation for your own files.

Help Centre

Our self-service articles map each section of the Terms to practical account scenarios, including deposit and withdrawal steps for QRIS and GoPay, so you can resolve most questions without waiting.

HOW WE UPHOLD THIS

Six Ways We Honour These Terms

We run aifa66 around the principle that you should always know where you stand. The six points below describe the concrete practices behind that commitment — from how long we keep your…

Data Retention Scope

We keep account and transaction records for the period required by applicable rules. When that period ends, data is deleted or anonymised — we do not hold it indefinitely without a lawful basis.

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust non-essential cookies from the settings panel in your account at any time.

Account Security Practice

Phone verification is required before your account is activated, and two-step checks apply to withdrawal requests. This protects your balance from unauthorised access even if a password is compromised.

Payment Record Access

Every DANA, OVO, GoPay, QRIS and bank transfer transaction is logged and visible in your account history. If a deposit does not appear, you can raise a payment query directly from that history screen.

Your Right to Request Changes

You may request a correction to your account data or ask us to close your account at any time by contacting support. We aim to process data-correction requests within five business days.

Who to Contact for Disputes

Disputes about these Terms should be raised first through Live Chat or email. If a resolution cannot be reached, the Terms set out the escalation path, which depends on local law in your jurisdiction.

Common Questions About aifa66 Terms & Conditions

These questions reflect what real account holders ask when reading the Terms for the first time. Each answer points to a concrete step or clause so you know exactly where to look.

You must provide accurate details at registration, keep your login credentials secure, and use your account in line with the access rules that depend on local law. Payments made through DANA, OVO, GoPay or QRIS must come from an account in your own name.

Access to specific lobby areas — including Live Dealer Lobby and the sportsbook — depends on local law in your region. Accepting the Terms gives you account access; feature availability is then determined by eligibility rules at the time of login.

If a DANA or QRIS transfer is deducted from your wallet but does not appear in your aifa66 balance, the Terms require us to investigate within one business day. Raise a payment query from your transaction history and attach the payment reference.

Yes. Transaction data from BCA, BRI, Mandiri and BNI bank transfers is treated under the same data-handling clause as wallet payments. It is retained only for as long as required, then deleted or anonymised in line with the Terms.

We send a notification to your registered contact detail before any material change takes effect. Continuing to log in after the notified date counts as acceptance, so we encourage you to review the updated version when notified.

Contact our support team via Live Chat or email with your account reference and the detail to be corrected. We aim to complete data-correction requests within five business days, in line with the data-handling clause of these Terms.

All account holders, including those in Jakarta and across Indonesia, can reach our support team through Live Chat around the clock or via email for a written response that references the specific Terms clause relevant to your query.